WhatsApp & customer service automation
Every message answered. Every customer followed up.
Gulf-Arabic WhatsApp agents that reply, classify and escalate, and log everything in your systems.
What we deliver
- 01WhatsApp agent in Arabic and Gulf dialect
- 02Conversation classification and escalation
- 03CRM and order-system integration
- 04Reports on performance and customer questions
From our work
In production for a leading Omani enterprise in the food sector.
Gulf dialect NLU
Understands Omani, Emirati, and Saudi colloquial Arabic without scripted menus.
Official WhatsApp Business API
Meta-approved. No grey-zone tools, no risk of account suspension.
System integrations
Connects to your CRM, ERP, booking system, or any internal API.
24/7 availability
Handles first-line support, lead capture, and notifications around the clock.
Smart replies. In your dialect.
Most WhatsApp chatbots fail in the Gulf because they're built on standard Arabic or pure English. Customers switch off when a bot sounds like it was written in Cairo or translated from Silicon Valley. Our bots are trained on Gulf dialect data — Omani, Emirati, Saudi, Kuwaiti — and they respond in the register your customers expect.
We connect your bot to the official WhatsApp Business API, which means no workarounds, no grey-zone tools, and no sudden account suspensions. Outbound campaigns, two-way conversations, and template-based notifications all work within Meta's approved framework.
Your bot doesn't live in isolation. We integrate it with your CRM, ERP, appointment system, or any internal data source. When a customer asks about their order, the bot pulls real data. When a lead submits a request, it lands in your pipeline automatically.
Deployment is typically two to four weeks. We handle the Business API application, bot logic, integration, and testing with real Omani users. After launch, you get a dashboard showing conversation volumes, resolution rates, and fallback triggers — so you always know what the bot is handling and what it's escalating.
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